Tuesday, December 10th, 2019

Google Voice launched a ‘call phones’ feature this month that works within your Gmail account. Not much to say about it, except that it could make Google Apps for Business an even more attractive proposition, as they are offering international call rates (computer to phone) starting at 2 cents a minute to Japan, Britain, Germany and France. Arguably everything required to launch a business from your computer now sits in the cloud of Google Apps… But you’ll still need to file your tax returns….

As you may recall, last summer Apple rejected Google’s iPhone application submission for their Voice product. They did the same with the Google Latitude app, but Google got around that with a web app. Now, Google Voice is getting the same treatment with a brand spankin’ new web app. The app was developed for HTML5 compatible devices – which includes the iPhone as well as Palm’s platform. The calls are still placed through the iPhone’s native dialer, but a local Google number is called first. This allows Google to keep the costs low. Google Voice is free with the exception…

After rejecting Google Voice over the summer, Apple has approved an app for the competition. Ribbit’s new iPhone app is now available for download in the App Store on iTunes. The app is free, but you’ll need a Ribbit account to use the app. Unlike Google Voice, Ribbit’s service is not free. It will cost you $30 a month. Otherwise, the service offered is the same: call management and voice mail which can be transcribed and searched. Ribbit’s iPhone app directs users to the device’s native phone and SMS applications. This is perhaps why it was approved while Google’s was…

If you use Google Voice, you have the opportunity to help Google transcription research. They’re asking for donations, and here’s how you can contribute. When you’re reading a transcript of your voicemail (which is already a service of Google Voice, in case you weren’t aware), look for text in the lower right corner that says “Transcript Useful?” If you choose to rate the transcript, you’ll be asked if you wish to donate the message to Google’s research. If you choose to do so, Google may listen to it and/or transcribe it, but they won’t share it publicly. Image via Google…

Google has acquired Gizmo5, a Voice over the Internet Protocol network and software provider. The acquisition is designed to enhance Google Voice, but it’s a game changer. Google has been answering to the FCC lately about concerns over potential regulatory violations surrounding it’s Voice service. AT&T publicly complained that Google had been restricting high-priced calls that telecommunications were forced by regulation. Google defended Voice by saying it’s a call management system and not a true telecommunications provider. Specifically, Google pointed out that it was not a VoIP service. Of course, that all changes with this acquisition. Google seems to be…

In honor of Veterans Day, Google Voice has announced that it will be giving priority Google Voice invitations to military families associated with the organization Blue Star Families. Over at the Google Voice blog, Jason Toff, Associate Product Marketing Manager explains: Military families encounter unique challenges and frequent separations, so staying in touch is vitally important. With one Google Voice number, families won’t have to worry about missing calls from service members abroad. Google Voice is a call management system. You can associate your one Google Voice number with multiple third-party phone numbers such as work, home, cell, etc. Then,…

In response to claims by ATT that Google Voice were blocking calls, unlike other regulated services that must allow the calls that local carriers chrage high prices for, Google “engineers have developed a tailored solution for restricting calls to specific numbers engaged in what some have called high-cost “traffic pumping” schemes, like adult chat and “free” conference call lines,” their Public Policy blog stated. Bi-partisans from both the Republican and Democratic parties have also called for a probe into the restricted calls. Google has found that as much as 26% of their expenses for Voice come from a 100 of…

Google has provided additional information to the FCC’s regarding Google Voice. You might remember that Google already responded to FCC’s questions about Google Voice and why a mobile app for it was rejected for the iPhone. This time, Google Voice is responding to concerns raised by AT&T about restricting calls to select area codes, something telecommunications carriers are prohibited by law from doing. In the most recent letter to the FCC, Google said they’re not a telecommunications carrier because their service is not open to the public and it’s free. Indeed, Google Voice is available by invitation only and is…

When signing up for Google Voice, you previously had to get a new phone number in order to get an account. Now, Google is allowing people to sign up with their current mobile phone numbers. You can still get a new phone number if you choose. If you sign up with your current number, you’ll get: Online, searchable voicemail Free automated voicemail transcription Custom voicemail greetings for different callers Email and SMS notifications Low-priced international calling There are limitations to choosing your existing phone number. You won’t get all the features. Here are the ones you can only get with…

Recently, AT&T openly criticized Google for blocking calls on its Voice product. Long-distance carriers such as AT&T are prohibited by law from restricting calls to higher-cost areas. Google responded by saying that Voice is an internet-based application and therefore exempt from the law. Now, a group of Democrats and Republicans in the U.S. House of Representatives are asking FCC to investigate Google Voice’s call restrictions. The FCC is already probing the rejection of a Google Voice application for Apple’s iPhone, which is only available through AT&T. Thus far, Apple has informed the FCC that it has not officially rejected the…